Transaction Fees Explained




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    Allison Dailey

    Hello- where will we see this fee? Will it be billed to our monthly or annual payment to Cratejoy? Also- is this automatically set up or is there something we need to do on our end to activate?

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    Jameson Morris

    Hi Allison! The marketplace fee is rolled up into the regular transaction fees on customer that came from the marketplace. If you're using stripe, you'll be able to see the breakdown in your stripe account.

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    Chris Lambert

    How long after they sign up do you stop taking the fee? If they are 6 months in, you have claimed your finders fee and we are now doing all the hard work to keep them. Do you stop taking payments or do we continuously have to pay the 10% fee?

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