Once your Cratejoy listing is approved, you will be able to start gaining new subscribers. Cratejoy uses email campaigns, paid advertising and affiliate relationships to drive subscribers to new and existing Cratejoy Merchants every day.
Is there a monthly fee to join Cratejoy?
Your listing is included in your $39 monthly fee. Additional charges only occur when sales are made.
What is the transaction fee?
Any subscriber that comes in through Cratejoy will be charged a 10% transaction fee plus the platform transaction fee.
How do we calculate the transaction fee?
The transaction fee is charged on the entirety of the order, including shipping and sales tax if applicable.
Does the transaction fee apply to each renewal?
Yes - you can read more about why the transaction fee applies to each renewal here.
Can I remove my listing?
An active listing is part and parcel of your Cratejoy account. It can only be removed upon full closure of the account.
If I refund a subscription, are the fees also refunded?
Yes. If you refund a subscriber the full box cost for an order made through Cratejoy, the associated fees are also refunded.