How do I know when my subscription box will ship before I make my purchase?

Each Cratejoy Marketplace listing has a section where the seller describes their shipping policy. This is a great way to get a sense of when you can expect your shipments. You can find the Shipping Policy on the right side of the listing page. There is also a Contact Seller button on each listing page in order to reach out to the seller. If you have any special shipping requests, we recommend contacting the seller before making the purchase to see if they can accommodate your needs. 

Where else can I see the shipping policy after I have made a purchase?

After you have placed your order, and while logged into your Cratejoy account, visit the menu My Subscriptions. Click on the Product Name you purchased and that will bring you to that seller's listing page. You can find the Shipping Policy on the right side of the listing page.




Updated by Dre 10/9/23